WHAT TO DO WHEN YOUR MAC SHOWS THE FOLDER WITH THE QUESTION MARKS?
The question marks on the folder are the mac’s way of telling you that something needs to be done with the issue of trouble finding bootable OS. Generally, it happens that your mac book starts so easily and quickly that you never notice the question mark on the folder on the display.
But sometime it may happen question mark appear on the screen either for a short time before finishing up the start process or some time it appears a little longer or just gets stuck in the screen waiting for your response.
While this happening your MacBook meanwhile scanning all the available disks to use. The mac can finish booting once it finds one.
- The system files needed to start-up and boot are corrupt.
- Hard disk drive has failed.
- A cable connecting the drive to the motherboard has failed.
HOW TO VERIFY THE ISSUE: DISK UTILITY CAN BE USED
Disk utility can be used to analyze which volume is the start-up disk, but before doing that you have been assuming that the disk is the same in the time of booting up. Through disk utility, you can check which volume is being used as a start-up disk.
TRY SAFE BOOTING
Safe booting is something that helps your mac to get the minimum information which needs to run the system. It also analyses the start-up disk to check for disk issues and tries to resolve any kind of problems it is encountering.
You can give a try to safe booting option. You can restart your Mac once you have used the safe boot. Make sure to see the question mark issues have been resolved or not.
If you are still onto it try starting from some other devices. Or try booting from the bootable backup.
Besides doing everything if you are still facing the same question mark issue on the folder of your mac you can contact us on our toll-free number which is available 24/7 for the service.
If the next time you start up your system and facing the issue of question mark issue or your mac doesn’t finish the booting you can call us on our toll-free number which is available in service 24/7.
It might be possible that the selected drive is having some issues or disk errors that may be blocking the start-up data from properly working or loading.
Call us at our toll-free number-+1(888)389-7498.